Q: What do you think the next 10 years holds for Fintech?
A: I see the future as the full flowering of democratisation for the consumer. Anyone can be a payment provider or facilitator. It’s a major shift around the world, and it’s opened up finance to small groups that can now play a major role in finance.
Q: How can we all become innovators?
A: By learning from each other. Social media is a similar phenomenon. Now, we can all become publishers with technology that is easy-to-use and understand. We innovate by observing and translating what we see into learning.
Q: Do you believe you can teach an old dog new tricks?
A: Of course! But maybe not well, for example if we look at the uptake of Facebook in the older generation, it’s not prevalent. But we all live in a competitive world, a world of constant renewal, and we all naturally adapt to change.
Q: If you could turn back the clock 10 years, would you do anything differently?
A: Definitely not. I’m fortunate to be working at the forefront of a fast-growing industry.
Q: Tell us one small thing that we can all do that would make a big impact
A: Seek balance in decision-making. Every time there is a new innovation, take as much time as needed to understand the fundamentals of the market and strategy you are going to follow.
Q: Who inspires you?
A: Anybody who focusses on understanding the world around them, who gathers the facts and bases their decisions on those facts.